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Author Topic: FUN !  (Read 872 times)

Btrolling

  • Relic Armoured - Main Division
  • Posts: 21
  • Armored Warfare Username: theBLITZ
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FUN !
« on: April 11, 2017, 12:58:56 PM »

Category:WoTSub-category:Clan Management
I bought the 50B yesterday and I just read the Tier 10 tanks are going on sale tomorrow.. Do you see my dilemma?

I also was accepted into a new clan on Sunday and I am still not appearing on the clan list. This affected my gold payouts for both clans this month. Please help.
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Replies
Isaac Mace April 7, 2017 7:46 PM
Dear Btrolling,

Thank you for taking some time to reply back to us.

After you had contacted us about a clan recruitment or dismissal error, we escalated it to our development team to investigate the issue further. Unfortunately, there is no timeline for a resolution and our service tools do not allow a workaround for this problem.

Your ticket will remain On Hold and our support staff will provide you with updates as we receive them.

If you have any further questions of concerns please don't hesitate to check our Knowledgebase.

https://na.wargaming.net/support/kb

Have a nice day.

Best Regards,

Isaac Mace

Wargaming America Support

You can always check your ticket status by logging into our Support Portal:
https://na.wargaming.net/support/

Wargaming Support is now on Twitter! Follow us @WargamingCS for updates and announcements. https://twitter.com/WargamingCS

Check out tanksrule.com!

Btrolling April 7, 2017 8:08 PM
What about the credits for the tier 10 tank i just bought?
Robert Brown April 7, 2017 8:48 PM
Hi Btrolling,

Thank you for replying back!

We've went ahead and manually credited your account 915,000 credits (15% of the AMX 50B's cost).

Best Regards,

Robert Brown

Wargaming America Support

Wargaming Support is now on Twitter! Follow us @WargamingCS for updates and announcements.
https://twitter.com/WargamingCS

Btrolling April 9, 2017 6:09 PM
Just noticed I spent a bunch of gold on camo the same time i bought the tank. It then it goes on sale.....

Can I get a better idea of and ETA or even a solution. I am missing gold payouts. 2nd time.
Matthew Bae April 10, 2017 4:19 PM
Hey Btrolling,

Thank you for your patiently waiting!

I touched base with our developers regarding this issue, and no new information was made available. They will continue to work to resolve the problem so we ask for your continued patience. Should any new developments occur be sure to update us so we can forward that information to the development staff.

Best Regards,

Matthew Bae

You can always check your ticket status by logging into our Support Portal: https://na.wargaming.net/support/

Wargaming Support is now on Twitter! Follow us @WargamingCS for updates and announcements. https://twitter.com/WargamingCS

Check out tanksrule.com!

Btrolling April 10, 2017 5:42 PM
So what about the gold I spent on Perma Camo only for it to go onsale 2 days later?
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Btrolling

  • Relic Armoured - Main Division
  • Posts: 21
  • Armored Warfare Username: theBLITZ
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Re: FUN !
« Reply #1 on: April 19, 2017, 10:22:20 AM »

o what about the gold I spent on Perma Camo only for it to go onsale 2 days later?
Cory Conner April 13, 2017 12:23 PM
Hey Btrolling,

Thank you for your patiently waiting!

We are still waiting for resolution on this issue, and currently have no new news to report.

The developers will continue to work to resolve the problem so we ask for your continued patience.

Should any new developments occur be sure to reply to this ticket so we can forward that information to the development staff.

Have a great day.

Best Regards,

Cory Conner

Wargaming America Support

You can always check your ticket status by logging into our Support Portal: https://na.wargaming.net/support/

Wargaming Support is now on Twitter! Follow us @WargamingCS for updates and announcements. https://twitter.com/WargamingCS

Btrolling April 14, 2017 9:35 AM
What about the gold for the permanent camo that I bought on the 50B? WOW this is the third time I have asked.
Cory Conner April 17, 2017 2:40 PM
Hey Btrolling,

Thank you for your timely response!

Sorry I missed that question. In the future when creating tickets, please keep it to one issue a ticket.

Unfortunately, we do not compensate for items bought then later a sale happens.

All players are given the same advance warning when sales are happening.

I am sorry for any additional frustration this may cause.

for your clan issue, our developers have informed us the issue is fixed. Please attempt your action again.

Let us know if your experience any more trouble.

Have a great day, and happy tanking!

Best Regards,

Cory Conner

Wargaming America Support

You can always check your ticket status by logging into our Support Portal: https://na.wargaming.net/support/

Wargaming Support is now on Twitter! Follow us @WargamingCS for updates and announcements. https://twitter.com/WargamingCS

Btrolling April 18, 2017 5:29 PM
That is absolutely ridiculous about the CAMO. No where did I see any advertisements for it going on sale until i noticed the T10s went on sale after the fact.. What an AWFUL response.
Matthew Bae April 18, 2017 9:02 PM
Hey Btrolling,

Thanks for getting back to us.

I am sorry for the miscommunciation we had in our previous response. Please note that we see that you purchased 3 camos for this tank:

(2017-04-05 16:22:11) Btrolling Buy AMX 50 B (France) -250 0 0 0 0 Camouflage (Winter)
(2017-04-05 16:22:11) Btrolling Buy AMX 50 B (France) -250 0 0 0 0 Camouflage (Summer)
(2017-04-05 16:22:11) Btrolling Buy AMX 50 B (France) -250 0 0 0 0 Camouflage (Desert)
We have credited you the difference for these camos (375 gold).

Hope this helps!

Best Regards,

Matthew Bae

You can always check your ticket status by logging into our Support Portal: https://na.wargaming.net/support/

Wargaming Support is now on Twitter! Follow us @WargamingCS for updates and announcements. https://twitter.com/WargamingCS

Check out tanksrule.com!
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Btrolling

  • Relic Armoured - Main Division
  • Posts: 21
  • Armored Warfare Username: theBLITZ
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Re: FUN !
« Reply #2 on: April 19, 2017, 10:25:41 AM »

Fucking shitlords.
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mojave

  • Relic Officers - World of Tanks
  • Posts: 24
  • Armored Warfare Username: brojayve
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Re: FUN !
« Reply #3 on: April 20, 2017, 01:04:21 PM »

Have they at least fixed the issue of you not being in the clan roster
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